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1. Introduction

Welcome to KK Mobile Tyre. We are a mobile tyre fitting service operating in the UK. Your privacy is crucial to us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or utilize our services.

2. Information We Collect

We may collect and process the following types of personal data:

- Personal Information: Your name, phone number, email address, and home or work address.
- Payment Information: Billing details, which are processed securely through third-party payment providers.
- Vehicle Details: Information such as registration number, tyre specifications, and service history.
- Usage Data: Data on how you interact with our website (e.g., IP address, browser type, pages visited).

3. How We Use Your Information

We use your personal information to:

- Provide mobile tyre fitting and repair services at your location.
- Process payments securely.
- Respond to inquiries and customer support requests.
- Send service confirmations, reminders, and promotional offers (if you have opted in).
- Enhance and improve our website and services.

4. How We Protect Your Information

We employ industry-standard security measures to safeguard your personal data against unauthorized access, alteration, or disclosure. All payment transactions are encrypted and handled by secure third-party processors.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

- Service providers (e.g., payment processors, Tyre Fitters, IT support) who assist us in delivering our services.
- Legal & Government authorities when required by law or to protect our rights.

6. Cookies and Tracking Technologies

Our website may utilize cookies to enhance user experience and monitor website performance. You can disable cookies through your browser settings; however, please note that some features may not work properly if cookies are disabled.

7. Your Rights

Under UK data protection laws, you have the right to:

- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Withdraw consent for marketing communications at any time.
- Request data portability where applicable.

8. Contact Us

If you have any questions regarding this Privacy Policy or our handling of your data, please contact us:

📧 Email: info@kkmobiletyre.co.uk
📞 Phone: +447868827600

9. Changes to This Policy

We may update this Privacy Policy periodically.

By using our website and services, you consent to the terms outlined in this Privacy Policy.

1.  Introduction

At KK Mobile Tyre, we are committed to providing reliable and timely mobile tyre fitting services throughout the UK. However, we recognize that there may be occasions when you need to request a refund. This policy outlines our terms regarding refunds and cancellations.

2. Booking Deposits & Refunds

When you schedule a tyre fitting service, a non-refundable deposit may be always required to secure your appointment. This deposit is used to cover administrative costs and ensures your booking is confirmed.

3. Late Arrivals & Delays

While we strive to arrive at the scheduled time, delays may occur due to factors beyond our control, such as traffic, adverse weather conditions, or overruns from previous jobs. In these instances, we cannot refund the booking deposit, but we will try our best to keep you informed and do our utmost to reschedule your appointment at your convenience.

4. Cancellation Policy

If you cancel your appointment at least 24 hours in advance, we may offer a partial refund or the option to reschedule your booking. Cancellations made less than 24 hours before the scheduled appointment will not be eligible for a refund.

5. Service Issues & Refund Eligibility

You may qualify for a refund or rework under the following circumstances:

- If we fail to complete the service due to an error on our part.
- If the tyres provided are incorrect as a result of our mistake.

Refunds will not be granted if:

- The issue arises from incorrect information provided by the customer (e.g., incorrect tyre size or vehicle details).
- The service cannot be completed due to inaccessibility at the location (e.g., insufficient space to work or unsafe conditions).

6. Contact Us

For any refund inquiries or concerns, please reach out to us:

📧 Email: info@kkmobiletyre.co.uk
📞 Phone: +447868827600  

We appreciate your understanding and look forward to keeping you safe on the road!